Customer Care
Shipping & Delivery
We offer free shipping on all domestic orders with no order minimum. We offer expedited overnight shipping via Fedex for $40.
Your order will be hand-packed and processed same day if recevied by 2pm EST Mon-Sat, or next day (Mon-Sat) if received after 2pm EST. We ship via the major carriers, Fed EX, UPS, and USPS depending upon your location. Express shipping is available.
For regular shipments, estimated delivery time is 5-8 business days. For express shipping, estimated delivery time is 2-3 buisness days.
Once your order has shipped, you will receive a confirmation email with tracking information.
We currently ship only domestically in the U.S. to all 50 states and Washington D.C.
Returns & Exchanges
We truly hope that you are satisfied with your purchase. If you are not satisfied for any reason, we will gladly accept your return of items that are in new condition, with their original tags attached. Items eligible for returns cannot be washed, worn or altered.
Items must be returned within 14 days of your order date to be eligible for a refund. The refund will be applied to the original method of payment.
When you use our return service, we will refund your purchase, less $7. This covers a portion of the shipping and processing cost.
Visit abirdiegolf.com/returns to begin your return process.
Please read our full return policy to confirm that your item is eligible for return.
Visit abirdiegolf.com/returns to begin the return process within 14 days of your order date.
If you choose to use our return service, we will refund your purchase, less $7. This covers a portion of the shipping and processing cost. If you choose to ship your return using another method, you will be responsible for the shipping cost. If using another return method, we recommend that you insure and track the shipment.
We suggest placing a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation email.
Visit abirdiegolf.com/returns to begin your return process.
Fit & Fabric Care
All of our products have a tailored fit and run true to size unless otherwise noted in the product description. See this guide to find your A. Birdie size.
We recommend laundering in cold water on the delicate cycle and laying flat to dry, or drying on the lowest heat cycle. Do not use bleach.
Payment
We accept all major credit cards, Apple Pay and PayPal.
We are required to collect state and local sales tax in New York state where A.Birdie maintains a physical presence.
Currently apparel items sold for less than $110 are exempt from New York state and local taxes.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We offer Afterpay as an option at checkout. This allows you to purchase items in installments.
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